The second-hand marketplace Users Express Anger About Sizing Updates

Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.

The second-hand shopping app has revised its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.

Online Platforms Reaction

Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.

Vinted explained the revised method more closely matches other platforms.

The platform has recommended to review their products and adjust the sizing manually when needed, causing user dissatisfaction.

Size Classification Changes

Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.

User Stories

Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Manual Updates

A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.

Service Background

The platform boasts over 100 million shoppers, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods following member complaints.

Dawn Miller
Dawn Miller

AI researcher and computer vision specialist with a passion for making complex topics accessible.